Frequently Asked Questions

What do I do if I received a defective item?

Please reach out to us either through your confirmation email or at artiemaepolish@gmail.com. We will work with you to resolve the issue and offer a refund in the case a resolution can't be made.

What is your return policy?

We do not accept returns on nail polish.

Returns on Copy Crafted by Chrys items can be made by reaching out to artiemaepolish@gmail.com within 30 days. A refund will be made upon receipt of the item back. Item must be unused and unwashed to be eligible for a return.

What is the expected turn around time for custom orders?

Contact about your custom order will be made within the current turn around time stated at the top of our website. Depending on prototyping/design discussions, your item may arrive outside of the state turn around time.